Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

They was there when nobody else was!!

5
They helped me from start to finish when nobody else would Reviewed on: 27th April 2024

Reassuring company

5
The process was easy and was explained very clearly. Paperwork is understandable and the whole process very efficient. Reviewed on: 27th April 2024

I have used them twice now and both times been excel...

5
I have used them twice now and both times been excellent, I can't fault them at all. Very helpful Reviewed on: 27th April 2024

Had no trouble went through on line got the car I al...

4
Had no trouble went through on line got the car I always wanted very happy Reviewed on: 27th April 2024

First response are easy to understand, they give ple...

5
First response are easy to understand, they give plenty of notice during bank holidays and weekends when payments are due so you can always make sure that the funds are available. I’ve used first response twice and never had a single issue. Fantastic service Reviewed on: 27th April 2024

Easy and very professional team I recommend with trust

5
Easy and very professional team I recommend with trust Reviewed on: 27th April 2024

Fantastic service fast and efficient and very helpful

5
Fantastic service fast and efficient and very helpful Reviewed on: 27th April 2024

Been great all the yeatrs iv been with you

5
Been great all the years iv been with you Reviewed on: 27th April 2024

First timmer

5
First time using first response they have been an excellent company yo work with. Reviewed on: 27th April 2024

Finance with genuine care

5
Very helpful and understanding! Have financed 3 cars through them without a hitch! Awesome customer service and they genuinely care about their customers. Reviewed on: 27th April 2024