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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful and will help with any situation you have.

Very helpful and will help with any situation you have. Very easy process Reviewed on: 27th April 2024

Very good service and good response and helpful people

Very good service and good response and helpful people Reviewed on: 27th April 2024

Excellent customer service

Wow what an easy, quick and hassle free way to get finance for my car. The only car finance that accepted to finance my car. The process was smooth from start to finish with a lot of support and guidance. Reviewed on: 27th April 2024

Accepted to give me a car loan.

Accepted to give me a car loan. This made me have hope and confidence in first response. Reviewed on: 27th April 2024

Very quick and easy to finance my car.

Very quick and easy to finance my car. Very good company Reviewed on: 27th April 2024

They were very helpful when i needed finance for a...

They were very helpful when i needed finance for a car Reviewed on: 27th April 2024

Hard to fault IMO

I've been with first response for many years. If it's time for a new vehicle i will give them a call and they will go through everything in clear detail ensuring i make the right choice. Customer service is outstanding. I tell them what I'm looking for and they carry out the leg work. They provided me with available, local dealers which then got in touch with me if they had a vehicle in the area I was looking. The process from the point of choosing a vehicle to driving away was very quick. That quick I was able to wait with the dealer while first response did there thing. Swap the baby seats over and drive back the same afternoon. Personally I can nit fault them as they have always been there for me when I have needed them. A very good reliable company. Reviewed on: 27th April 2024

Very helpful advice and quick to respond

Very helpful advice and quick to respond Reviewed on: 27th April 2024

Quick and easy process.

Quick and easy process. Helped me understand everything I had no problems at all. They sorted everything with the car dealer. Reviewed on: 27th April 2024

I have excellent experience with first response fina...

I have excellent experience with first response finance so far I have been their customer. Its really value for money Reviewed on: 27th April 2024

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