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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent communication

They kept me fully informed on the progress of my application for finance at all times and their documentation is clear and concise. Reviewed on: 27th April 2024

Brilliant customer service!

Brilliant customer service! Brilliant people Reviewed on: 27th April 2024

The only finance company I will use!

I’ve been returning to First Response for many years. Their customer service is of the highest standard. Agents can not be more helpful. I am treated liked an individual not just another customer, and I love this! Highly recommended! Reviewed on: 27th April 2024

First response,fast response.

Fast response when querie the finance. Fast response when the car broke and honest advise regerding the choices I had. Reviewed on: 27th April 2024

A first rate service from initial contact to car pur...

A first rate service from initial contact to car purchase. Reviewed on: 27th April 2024

Outstanding service!

Outstanding service!! Extremely helpful and understanding. Without my advisor I would have been lost but he helped me out immensely which I’m so grateful for. Reviewed on: 27th April 2024

Found it very easy going through the process

Found it very easy going through the process Reviewed on: 27th April 2024

Fast financing when no one else can help

Fast financing when no one else can help Reviewed on: 27th April 2024

Really smooth

Really smooth and friendly. Opportunity to pay weekly witch make easier to achieve Reviewed on: 27th April 2024

Needed to change from weekly to monthly payments.

Needed to change from weekly to monthly payments....they were brilliant great and fast communication all sorted within 3 days Reviewed on: 27th April 2024

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