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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I was worried about being turned down for finance bu...

I was worried about being turned down for finance but First Response Finance provided gave me a variety of options. I was kept informed throughout the process and it was a relaxed experience. I would definitely recommend them if you are looking to finance a vehicle. I’ll be back to them when it’s time for a new vehicle. Well done and keep up the good work. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Pete! Response date: 29th April 2025

First response have went above and beyond sourcing c...

First response have went above and beyond sourcing cars for me and checking in daily to see how I was getting on whilst viewing cars etc Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Sinead, we’re happy that we could help you! Response date: 29th April 2025

With all my issues I’ve had with mental Heath and lo...

With all my issues I’ve had with mental Heath and losing my job this guys where awesome in helping me find away around things to realise the stress and not to worry Reviewed on: 28th April 2025

Reply from First Response Finance Thank you David, we’re happy that we could help you! Response date: 29th April 2025

Exceptional service paired with outstanding customer...

Exceptional service paired with outstanding customer support. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Very helpful and quick service

Very helpful staff! Provided lots of information and made the process very smooth. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

When indeed a new car customer service was so helpfu...

When indeed a new car customer service was so helpful and understanding with my request Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

The best service I ever received

The best service I ever received Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

Cant ault them

Had 3bikes with them now. Quick and easy to deal with. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Process was seamless start to end.

Process was seamless start to end. Very polite and professional service. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Fantastic customer service.

Fantastic customer service. Professional, helpful and polite. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

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