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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Good communication skills

Good customer service easy to talk to and very helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Maxine for the five-star review! Response date: 30th April 2025

Staff are very friendly, helpful and professional.

Staff are very friendly, helpful and professional. Every time I’ve had to contact them (which has only been twice) I’ve had a resolution before phone call ended. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you James! Response date: 30th April 2025

Good customer service and very quick and easy process

Good customer service and very quick and easy process Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Chelsea for the five-star review! Response date: 30th April 2025

Simply Simple

Great to deal with a real person when it mattered, then a slick, easy online process to complete everything! Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Matt! Response date: 30th April 2025

I had a very good experience in terms of my finance...

I had a very good experience in terms of my finance and helped with the finance without having to many issues great service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Naman! Response date: 30th April 2025

I have excellent experience in first time

I have excellent experience in first time Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Manpreet for the five-star review! Response date: 30th April 2025

When others said no i have stayed with them now for...

When others said no i have stayed with them now for over 7years Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Christopher! We hope you're happy with your new vehicle. Response date: 30th April 2025

Very helpful to bring u on the road in few days I ha...

Very helpful to bring u on the road in few days I had a very good experience The customer service is excellent and very helpful I really appreciate and will recommend to others Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Tariq! Response date: 30th April 2025

Quick and easy

Simple, easy application process. Quick service Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Jen for the five-star review! Response date: 30th April 2025

Fast and easy.

Fast and easy. the application process is so simple and so fast. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Charles! Response date: 30th April 2025

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