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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

Excellent and understanding service from all personnel l dealt with. Reviewed on: 25th April 2024

I'll definitely use again

So quick and easy. Great experience. Highly recommend Reviewed on: 25th April 2024

Very easy to deal with.

Very easy to deal with. the customer service is excellent and always happy to answer my questions clearly if i dont understand something Reviewed on: 25th April 2024

Nothing was too much of a problem.

Nothing was too much of a problem. Bent over backwards especially as I found a car with a garage they didn't use and sorted it out for me. Reviewed on: 25th April 2024

Great customer service team understand everything an...

Great customer service team understand everything and listen when you have issues Reviewed on: 25th April 2024

Easy application.

Easy application. Simple steps online. Could do with interest rates being lower for people who struggle with bad finance but that’s life. Overall I’d like to see a settlement figure avaliable all the time. Reviewed on: 25th April 2024

Very helpful and quick response when applying for ca...

Very helpful and quick response when applying for car finance the staff are polite Reviewed on: 25th April 2024

Great no fuss, professional service.

Great no fuss, professional service. Easy to use App to manage your account. Particularly like the fact my direct debit is taken weekly ,as I get paid weekly. Reviewed on: 25th April 2024

Great service,quick response and decision and as soo...

Great service,quick response and decision and as soon as my car was chosen the money was in my bank super quick. Highly recommended Reviewed on: 25th April 2024

Setting up the finance an arranging things was very...

Setting up the finance an arranging things was very easy an simple Reviewed on: 25th April 2024

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