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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Found the car I wanted and within 15 minutes money w...

Found the car I wanted and within 15 minutes money was there brilliant Reviewed on: 25th April 2024

Excellent

I have bad credit and was worried that I couldn't get finance . Reviewed on: 25th April 2024

It’s ok can be better

It’s ok can be better……… the process is easy but the rates are a little high Reviewed on: 25th April 2024

2nd time I’ve used them great service

2nd time I’ve used them great service Reviewed on: 25th April 2024

Would recommend

Great customer service, excellent communication, thorough and helpful in any interaction. Every question gets answered and any issues resolved without a hassle. The interest is quite high but that’s with all finance companies I guess. Reviewed on: 25th April 2024

Very helpful from start to finish, great customer se...

Very helpful from start to finish, great customer service, did everything they could to help the application be successful. Reviewed on: 25th April 2024

I got my thirst car on finance and it was very good...

I got my thirst car on finance and it was very good and the experience I had over the phone was really amazing Would highly recommend Reviewed on: 25th April 2024

Best in their league

I couldn’t have asked for more or wanted better help and assistance, the whole team have aced everything from start to finish. Reviewed on: 25th April 2024

Very easy to work with

Very easy to work with, very flexible and very prompt. Plus a better than expected rate. Reviewed on: 25th April 2024

Very helpful and easy to get hold of

Very helpful and easy to get hold of Reviewed on: 25th April 2024

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