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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good deal good apr % , excellent customer service fr...

Good deal good apr % , excellent customer service friendly and helpful would highly recommend. Reviewed on: 25th April 2024

Hassle free and helped really well with the first ca...

Hassle free and helped really well with the first car as had to get refunded with no hassle Reviewed on: 25th April 2024

Since I have been with First Response they has been...

Since I have been with First Response they has been very helpful and reliable. 5 Years experience has been very very good Reviewed on: 25th April 2024

Amazing service from start to finish and processed q...

Amazing service from start to finish and processed quickly without leaving it for 24 hrs like most other companies Reviewed on: 25th April 2024

Quick decision and help to find car

Quick decision and help to find car Reviewed on: 25th April 2024

Friendly, professional and prompt service!.

Friendly, professional and prompt service. Reviewed on: 25th April 2024

Great communication, understanding and really good c...

Great communication, understanding and really good customer service Reviewed on: 25th April 2024

E xcellent speedy service

They help me out on the day I was due to collect the car when someone from the broker had cancelled my application. They sorted it out within 2 hours Reviewed on: 25th April 2024

Friendly helpful staff.

Friendly helpful staff. Explained everything clearly. Very happy with service Reviewed on: 25th April 2024

Quick, easy.

Quick, easy. Very professional. Helpful. Every step explained fully, from phone call to choosing a car and driving it away. Reviewed on: 25th April 2024

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