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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Can’t fault them, always helpful when needed

Can’t fault them, always helpful when needed Reviewed on: 25th April 2024

friendly honest no hidden agenda

friendly honest no hidden agenda Reviewed on: 25th April 2024

Positive Vibes

Although I had poor credit record, and already had car on finance, they still managed to find best deal for me. Will definitely recommend to everyone. Reviewed on: 25th April 2024

3rd time customer

3rd time using first response because they’re helpful and honest when you call them.. nothing is ever a problem and fast response lending money Reviewed on: 25th April 2024

Amazing, when I needed help with a issues with my ca...

Amazing, when I needed help with a issues with my car they were amazingly helpful Reviewed on: 25th April 2024

Really helpful polite helped right the prosses right...

Really helpful polite helped right the prosses right till the end explained everything clearly Reviewed on: 25th April 2024

Good but high interest rates should reward continuou...

Good but high interest rates should reward continuous customers Reviewed on: 25th April 2024

It’s good

Nice people have helped me lots very understanding Reviewed on: 25th April 2024

Well, I had very bad credit got accepted with this f...

Well, I had very bad credit got accepted with this finance company which helps me manage it easy by taking out weekly very good company for finance Reviewed on: 25th April 2024

Fantastic for poor credit.

I have an IVA but my PCP on my existing vehicle was ending. First Response gave the best APR for the vehicle finance. Very easy process with a straightforward online portal. Reviewed on: 25th April 2024

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