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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic finance company.

5
Fantastic finance company. Easy to get hold off and the staff are great. Couldn’t recommend highly enough. Reviewed on: 25th April 2024

I was struggling to receive car finance due to a poo...

5
I was struggling to receive car finance due to a poor credit rating that was no fault of my own. After a phone call to a member of the team explaining my situation, I was helped the whole way through, professional but also very friendly. I had a finance offer the next day and got the car I wanted. I even received a courtesy email to inform me, my payment would be taken on the date before the actual payment date due to it being a weekend and offered a different date if the one they offered wasn’t suitable. Would use again for my next car. Reviewed on: 25th April 2024

Super fast and easy way to arrange vehicle finance

5
Super fast and easy way to arrange vehicle finance Reviewed on: 25th April 2024

Absolutely brilliant service every time

5
Absolutely brilliant service every time Reviewed on: 25th April 2024

A1 top good all round service quick and easy

5
A1 top good all round service quick and easy Reviewed on: 25th April 2024

Quick easy car finance totally hassle free

5
Very easy to deal with and fast approval made but in my car hassle free. experiences staff guide you when choosing a car and even check the cars are not on finance or recorded as damaged for you.. once car has been chosen and agreed on the finance the paperwork is sent quickly and then just go pick up the vehicle - or have it delivered to you. Fabulous can’t fault them. Reviewed on: 25th April 2024

Best finance

5
Can’t fault this company, on the ball Reviewed on: 25th April 2024

Very easy to use and adapt to you.

5
Very easy to use and adapt to you. Reviewed on: 25th April 2024

Everything about my dealings with you has been exact...

5
Everything about my dealings with you has been exactly what I needed Reviewed on: 25th April 2024

Brilliant customer service.

5
Very fast, very helpful, brilliant customer service. Reviewed on: 25th April 2024