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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Real people no computer simulations here!

Real people with real decisions, totally happy I’ve had two bikes fjnanced with them and super helpful and easy . Next time I will also go with them . Reviewed on: 25th April 2024

Fantastic service

Fantastic service and very friendly staff Reviewed on: 25th April 2024

Always had great customer service

Always had great customer service Reviewed on: 25th April 2024

Fantastic people always helpful and polite

Fantastic people always helpful and polite Reviewed on: 25th April 2024

Fantastic service all round, made easy with the exce...

Fantastic service all round, made easy with the excellent staff Reviewed on: 25th April 2024

I had a excellent experience with first response.

I had a excellent experience with first response. From the initial application which was easy and straightforward, to the actual purchasing of my car. Couldn't recommend them highly enough. Reviewed on: 25th April 2024

2nd agreement...seemless

I needed a new finance deal after my car i had through them, they sorted it it out pretty quickly...dealt with the sale of the car etc and got me a great deal on a new agreement Reviewed on: 25th April 2024

This the second time I have had finance from 1st res...

This the second time I have had finance from 1st response you couldn't wish for better service from them. I would recommend 1st responce to anyone that I know who are looking for finance. When you phone them the person on the other end of the phone is very helpful and polite. Reviewed on: 25th April 2024

Easy to work with and everything dealt with quickly...

Easy to work with and everything dealt with quickly and sufficiently. All correspondence was easy to understand any problems or doubts I gad were excellently handled and put me at ease. Reviewed on: 25th April 2024

Simple set up and easy ongoing comms

Simple set up and easy ongoing comms Reviewed on: 25th April 2024

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