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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7998 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7998)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

excellent

Very easy to contact and contract details very clearly labelled online. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Katelyn! Response date: 30th April 2025

This is my second time using first response finance.

This is my second time using first response finance. The staff are amazing. Professional but very warm and friendly and always helpful didn’t hesitate to re-finance with them. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Paul! We hope you're happy with your vehicle. Response date: 30th April 2025

Very helpful especially the customer service team

Very helpful especially the customer service team Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Aimee! Response date: 30th April 2025

Was very quick and efficient.

Was very quick and efficient. Easy process from start to finish. And they cater for all types of finace Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Rob! Response date: 30th April 2025

Very helpful and great people can’t fault them in an...

Very helpful and great people can’t fault them in any way Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you David! Response date: 30th April 2025

Had 2 cars on finance now with First Response.

Had 2 cars on finance now with First Response. The team are always amazing and helpful, just unfortunate the choice of garages they work with isn’t bigger but hopefully they’ll keep expanding! Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Sarah! We hope you're happy with your new car. Response date: 30th April 2025

Flawless Service.

Never had any issues ever since my first finance agreement, top quality response and so helpful couldn’t recommend anymore. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 30th April 2025

Very straigh tforward process.

Very straigh tforward process. Knowledgeable staff who were very helpful at every stage of my application. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 30th April 2025

Excellent service

First response have always been so helpful from the start to the end of the process. They are the only car finance I have used with my last three cars, very happy with their service. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Natalie! Response date: 30th April 2025

Very pleasant and simple and went very well

Very pleasant and simple and went very well Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Ian! Response date: 30th April 2025

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