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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I am on my second car financed through first respons...

I am on my second car financed through first response and my son is on his first and they have been excellent from start to finish with both us ,infact my son went with them because of my referral. Even helped me out when I had a issue with the first car I bought and the garage . Brilliant customer service which actually listen to you and speak to you as a person not just a credit report. Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your vehicle. Response date: 30th April 2025

Bad credit

Have bad credit only company that would deal with me Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Graeme for the five-star review! Response date: 30th April 2025

Great service talked all the way through and was all...

Great service talked all the way through and was all done in a great time frame Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Nicola! Response date: 30th April 2025

They were quick and easy process no stress or hassle...

They were quick and easy process no stress or hassle Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Helen! Response date: 30th April 2025

An all round satisfactory experience.

An all round satisfactory experience. Website straight forward,, informative, and easy to navigate. The follow up discussion by telephone was professional, friendly and well conducted. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Adrian! Response date: 30th April 2025

I had bad credit and just come out of an IVA, no oth...

I had bad credit and just come out of an IVA, no other car finance company would help me. First Reponse was excellent, went through my income and out goings throughly. Gave me the finance to purchase a car and to help build my credit score. Excellent service provided throughout. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Sarah! Response date: 30th April 2025

They are good finance company and had no problem at...

They are good finance company and had no problem at all Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Rachel for the five-star review! Response date: 30th April 2025

Review of First Response Finance

The rate offered was higher than expected but the process was seamless. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Higino for the five-star review! Response date: 30th April 2025

Fantastic always there when you need them very relia...

Fantastic always there when you need them very reliable and honest Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Matt! Response date: 30th April 2025

Awesome help me get a new bike thank you

Awesome help me get a new bike thank you Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Dean! We hope you're happy with your new bike. Response date: 30th April 2025

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