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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Great and efficient service.

Great and efficient service. If I had any concerns or problems they are easy to talk to, and assist with the whole process Reviewed on: 25th April 2024

Good customer service , finance house is really good...

Good customer service , finance house is really good I would recommend them to anyone Reviewed on: 25th April 2024

Brilliant service, helped me when no one else could

Brilliant service, helped me when no one else could Reviewed on: 25th April 2024

The team were very helpful in helping me get funds f...

The team were very helpful in helping me get funds for the car I wanted Reviewed on: 25th April 2024

THE BEST

They help me through my struggles and they took a lot of pressure off me. They are very nice genuine and very caring Reviewed on: 25th April 2024

Simple and straight foward.

Simple and straight foward..no hassle..no long thing. Reviewed on: 25th April 2024

Always easy to contact , polite courteous and profes...

Always easy to contact , polite courteous and professional Reviewed on: 25th April 2024

I couldn't get a finance car due to my circumstances...

I couldnt get a finance car due to my circumstances but i did with first response and the customer service provided everything i needed with choosing a car and they was great with advice on wether the car was a bad or good one which is brilliant they didnt rush us to make any decisions and they helped every step of the way Reviewed on: 25th April 2024

Very good and helpful, positive experience

Very good and helpful, positive experience Reviewed on: 25th April 2024

Always polite and very helpful great service

Always polite and very helpful great service and always understanding Reviewed on: 25th April 2024

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