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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

Now onto my fifth car with first response....always easy to deal with and great with helping when there is an issue....even help when I was out of work due to illness and never felt like I needed to worry as they were great.... Reviewed on: 25th April 2024

Easy and helpful, helped me with my car finance and...

Easy and helpful, helped me with my car finance and are easy to deal with Reviewed on: 25th April 2024

First Response Car Finance

Very little to add other than the vendor recommended First Response. Reviewed on: 25th April 2024

EASY PROCESS

Very easy process and so easy to understand Reviewed on: 25th April 2024

Got my car and motorcycle recently with them and ver...

Got my car and motorcycle recently with them and very impressed with the service,will definitely be using company again Reviewed on: 25th April 2024

Great customer service easy and simple application g...

Great customer service easy and simple application good communication and help after sale Reviewed on: 25th April 2024

Easy to apply take bad credit as well.

Easy to apply take bad credit as well. I recommend to my friend to use this first one Reviewed on: 25th April 2024

Understanding

Personal underwriting service and very understanding of past credit problems Reviewed on: 25th April 2024

Everyone you speak to are polite, helpful and very k...

Everyone you speak to are polite, helpful and very knowledgeable with everything, I can t recommend them high enough Reviewed on: 25th April 2024

I had a poor credit and couldn’t find anywhere else...

I had a poor credit and couldn’t find anywhere else until a friend recommended first response finance Reviewed on: 25th April 2024

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