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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021
Belfastboi's avatar
Belfastboi

10/10

5
best company out there, super helpful and easy to get when you need them! very friendly and easy to deal with 10/10 Reviewed on: 25th July 2023
claire jamie gray's avatar
claire jamie gray

Mitsubishi asx

5
I got accepted for my mitsubishi asx nearly 3 years ago and I have had no problems with them the whole time even when covid came and I was struggling to keep up with the payments we came to an reasonable rate and was agreed I would catch back up when things was better which I did and I only have 2 months left on my plan I would use this company again and I tell all my friends and family to apply here first. Reviewed on: 25th July 2023
Keith Worrall's avatar
Keith Worrall

Simple, Flexible Finance Provider

5
They really work with their dealer partners to provide excellent customer service. Reviewed on: 25th July 2023
Duncan Twigg's avatar
Duncan Twigg

A* Service and Staff

5
Never had an issue with first response, brought my last 2 cars from them. Very friendly and very helpful customer service. Help every step of the way. Reviewed on: 25th July 2023
Andrew King's avatar
Andrew King

Best Finance Company

5
Best company & customer services with its customers at heart!! Easy and straight forward to apply. Reviewed on: 25th July 2023
Frosty's avatar
Frosty

Excellent

5
Excellent service from start to finish Reviewed on: 24th July 2023
Jamie Decourcy's avatar
Jamie Decourcy

Excellent

5
Used this company a few times now and always simple and easy no fuss Reviewed on: 24th July 2023
Craig Benson's avatar
Craig Benson

Shocking Service

1
My wife applied for finance and we uploaded all information as requested. As my wife doesn't have a full license yet I (her husband) uploaded my license details. Their website allowed us to do this and there were no problems at this time.The only thing we had to do was view the car and then go back on their website to confirm. I (her husband) left work early next day to view the car. On my way home the garage telephoned me to say the application had declined. Upon returning home my wife had missed a call at 4.30 (even though the call was booked for 4.45) so it was only then we knew it had been declined (at this point I had already been to view the car.) Why wait all day to notify it had been declined knowing full well we were going to view the car. My wife was really upset and I wasted my time and fuel going to view the car. Absolute joke of a service. Reviewed on: 16th June 2023
shrgrry's avatar
shrgrry

Professional Service

5
Been with them 6yrs and they bent over backwards when I needed them the most truly awesome company Reviewed on: 16th June 2023
Tim Atkins's avatar
Tim Atkins

Awesome company

5
Outstanding staff that are truly genuine in working with you to get you on the road! Reviewed on: 15th June 2023
Jesse Dootson's avatar
Jesse Dootson

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