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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Fantastic company.

I have had 2 cars and a motorcycle through First Response and have had nothing but positive experiences with them . Every single aspect of what they do has been easy, quick , professional and friendly. Hoping to upgrade to a bigger Motorcycle later this year and will not hesitate to use First Response again. Reviewed on: 15th June 2023

Seamless process

Everything was faultless and I couldn't have asked for it to go any better! Reviewed on: 15th June 2023

Great car finance

They was the only finance company that offered me car finance at the time , I've used them to better my car 3 times , I would recommend them to anyone . Reviewed on: 31st May 2023

One of the best

They interest rates a bit high but definitely better customers care then moneybarn. So I would definitely use them again in a future. Reviewed on: 31st May 2023

Customers love the process

Our customers often feed back to us what a simple process it is to use First Response. Reviewed on: 19th May 2023

Brilliant

On my second car with first response had no problems easy to set up and easy to keep track on their website. I have even been sent chocolate and gift cards which is a nice touch. Awesome company definitely stay with these when want to upgrade. Reviewed on: 14th May 2023

First Class

First Response deserve to win they work promptly with the dealer pay them promptly look after you from start to finish tailor your payments to suit you and if something goes wrong with your vehicle they will help get it repaired and always look after you as the customer I would always recommend them and if I wanted to purchase a car I wouldn’t fail to use them for finance Reviewed on: 14th May 2023

Fantastic provider

I’ve been with First Response for nearly 10 years and they’ve always been so helpful and friendly when it comes to changing cars and rearranging finance Reviewed on: 14th May 2023

Very Caring

The best customer service ever - when things go wrong they genuinely care about the customer and work to resolve whilst showing much empathy. Easy and smooth process to obtain finance too. Reviewed on: 12th May 2023

Great company

Easy to apply, friendly professional service throughout, will definitely be using to finance my next car Reviewed on: 12th May 2023

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