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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent

5
Very good very fast decision Reviewed on: 31st August 2022

Amazing

5
Customer service top class and quick and easy 5 stars from me best of luck Reviewed on: 24th August 2022

Absolutely brilliant especially for bad credit customers

5
Would recommend first response finance to absolutely anyone! By far the best in the business. Great customer service and always willing to help if I could rate them a thousand stars i would. Well done first response team keep up the great work!! Reviewed on: 20th August 2022

Brilliant

5
Was allways there to speak,all done ✔️ Reviewed on: 16th August 2022

Thank you so much

5
I went trough first response finance for my car and they all were so helpful I didn’t know which way to turn as all my hands where tied… you have given me the opportunity to get a new car but also show things can change in a person over the years. Thanks so much guys ❤️ Would Definitely recommend 100% x Reviewed on: 15th August 2022

Very helpful

5
This company was very helpful & quick to help me sort out the finances needed for my car would highly recommend them & have done so to others Reviewed on: 15th August 2022

Great company

5
Cannot rate this company enough. Great customer service. Always polite and very professional. Reviewed on: 15th August 2022

Excellent service

5
From start to finish a really excellent service, even a text to say" money transferred to Dealer, you can pick your car up" magic! Reviewed on: 14th August 2022

From found car to drive , excellent service, support, help

5
Great deal , very good quality and quality Reviewed on: 14th August 2022

Very easy to deal witb

5
I got my bike on finance with this company the people I spoke to were friendly and patient and explained everything perfectly within 1 day I had my new bike Reviewed on: 14th August 2022