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First Response Finance: Car Finance reviews

4.95
Based on 5,294 reviews, last reviewed 23rd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Best in class First response is the first finance company that I can possibly recommend from beginning to end. They provide a five-star experience second to none w... Read more Reviewed on: 23rd August 2024
Fenris's avatar
Fenris

Latest lowest rating:

1

poor customer service. refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ag... Read more Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (5294)

Very great first time experience

5
Very great first time experience Reviewed on: 6th June 2024

Recommended. Excellent service

5
Smooth transaction Excellent customer service Reviewed on: 6th June 2024

Great customer service

5
Always there to help when you need it, very friendly customer service Reviewed on: 6th June 2024

Excellent

5
Had x2 cars with yourselves. First car was broke you stepped in multiple times between myself and guarage and in end gave me all deposit back and made garage take car back Reviewed on: 6th June 2024

Very pleased with the service helped me every step o...

5
Very pleased with the service helped me every step of the way with my car purchase Reviewed on: 6th June 2024

I have just bought a Mokka X 2018 plate from the day...

5
I have just bought a Mokka X 2018 plate from the day we test drove the vehicle from applying for finance it was a pleasure to do business with them how smooth it was Monday I was accepted Wednesday they paid the dealer I cleared the £2400 to the dealer yesterday I know have a Mokka X 4 years from now I will own it thank you First Responce Reviewed on: 31st May 2024

Great service

5
From strat to finish we had a great experience Reviewed on: 30th May 2024

Fantastic Company highly recommend

5
I have used this company twice now and all I can say it fantastic company, never had an issue easy to work with and very helpful, the staff are great with customer service and help you every step of the way, they don't harass you and unlike some companies the staff here can help with every step, they tell you in advance how much you can get and how the payments would be, Their online portal make is easy to upload any information required for your application and can tell you roughly how much your payments will be before you commit and there is no hassle or stress that you have to commit if it's not right for you, I have used this company twice and both times have been fantastic. My current car finance is with them and am currently looking at a second agreement to go along with the one I have to get a car for my son when he passes his test, I would highly recommend to anyone, staff are very friendly and more then helpful wether it be on the Phone or by E-mail, keep up the great service will be recommend you to all my family Reviewed on: 25th May 2024

Smooth and Reliable Car Financing

5
Application Process: The online application was quick and user-friendly, taking about 15-20 minutes. Customer Service: Exceptional. The representatives were knowledgeable, friendly, and very helpful. Approval Time: Very fast, with approval within 24 hours. Interest Rates and Terms: Competitive rates, especially for those with less-than-perfect credit. Terms were fair and manageable. Transparency: High transparency with clear breakdowns of costs and terms. Online Account Management: Robust and user-friendly, with convenient payment options. Overall Experience: Highly positive. Smooth process, excellent service, and competitive rates. Highly recommended, especially for those with credit challenges. Reviewed on: 24th May 2024

Impressive customer service every time

5
Impressive customer service every time Reviewed on: 24th May 2024

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