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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

I received an excellent professional service

5
I received an excellent professional service Reviewed on: 23rd April 2026
Louise's avatar
Louise
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

I am writing to express my sincere appreciation for...

5
I am writing to express my sincere appreciation for the outstanding service I have received from your company. From the very beginning, the entire process was handled with professionalism, efficiency, and clarity. Every member of your team I interacted with was courteous, knowledgeable, and genuinely helpful, ensuring that all my questions were answered promptly and thoroughly. The application process was straightforward, and I was particularly impressed by how transparent and well-communicated each step was. The level of customer care provided exceeded my expectations, making what can often be a stressful experience feel smooth and reassuring. It is clear that your company places a strong emphasis on customer satisfaction, and this has not gone unnoticed. I would not hesitate to recommend your services to others and will certainly consider your company again in the future. Thank you once again for such an excellent experience. Reviewed on: 23rd April 2026
Richard T's avatar
Richard T
Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Real people, fast and professional response.

5
Real people, fast and professional response. Reviewed on: 23rd April 2026
Ellen s's avatar
Ellen s
Reply from First Response Finance We’re happy that we could help you! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Very fast service had me on the road in less than a...

5
Very fast service had me on the road in less than a month and was treated amazingly would definitely recommend. Reviewed on: 23rd April 2026
Tori S's avatar
Tori S
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Great company.

5
Great company. Found it super easy to get finance in place. Was kept informed through every step. Reviewed on: 23rd April 2026
Sheila M's avatar
Sheila M
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Amazing!!!

5
Always very helpful and polite when talking. Reviewed on: 23rd April 2026
Laura's avatar
Laura
Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Excellent

5
Really helpful and friendly customer support on the phone. Well done! Reviewed on: 23rd April 2026
Glen's avatar
Glen
Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

First response are brilliant, my previous motorbike...

5
First response are brilliant, my previous motorbike was stolen and I rang them, they were very understanding and gave me advice, which I really appreciated, as a company they are brilliant and I bought my second motorbike through them again, that tells you, how great first response really is, I can’t fault them at all. Reviewed on: 23rd April 2026
Justin dunn's avatar
Justin dunn
Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026
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First Response Finance

Excellent fast and efficient service.

5
Excellent fast and efficient service. Interest APR % quite high though Reviewed on: 23rd April 2026
Barry T's avatar
Barry T
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026
First Response Finance's avatar
First Response Finance

Quick easy process via First Response App

5
Quick easy process to access funds for a new car through the first response APP. Great customer service when it comes to speaking to a person to address issues not covered by the App. I have been using First Response for 14 years to finance car purchases. Reviewed on: 23rd April 2026
Matthew Y's avatar
Matthew Y
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026
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First Response Finance

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