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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very great first time experience

Very great first time experience Reviewed on: 6th June 2024

Recommended. Excellent service

Smooth transaction Excellent customer service Reviewed on: 6th June 2024

Great customer service

Always there to help when you need it, very friendly customer service Reviewed on: 6th June 2024

Excellent

Had x2 cars with yourselves. First car was broke you stepped in multiple times between myself and guarage and in end gave me all deposit back and made garage take car back Reviewed on: 6th June 2024

Very pleased with the service helped me every step o...

Very pleased with the service helped me every step of the way with my car purchase Reviewed on: 6th June 2024

I have just bought a Mokka X 2018 plate from the day...

I have just bought a Mokka X 2018 plate from the day we test drove the vehicle from applying for finance it was a pleasure to do business with them how smooth it was Monday I was accepted Wednesday they paid the dealer I cleared the £2400 to the dealer yesterday I know have a Mokka X 4 years from now I will own it thank you First Responce Reviewed on: 31st May 2024

Great service

From strat to finish we had a great experience Reviewed on: 30th May 2024

Fantastic Company highly recommend

I have used this company twice now and all I can say it fantastic company, never had an issue easy to work with and very helpful, the staff are great with customer service and help you every step of the way, they don't harass you and unlike some companies the staff here can help with every step, they tell you in advance how much you can get and how the payments would be, Their online portal make is easy to upload any information required for your application and can tell you roughly how much your payments will be before you commit and there is no hassle or stress that you have to commit if it's not right for you, I have used this company twice and both times have been fantastic. My current car finance is with them and am currently looking at a second agreement to go along with the one I have to get a car for my son when he passes his test, I would highly recommend to anyone, staff are very friendly and more then helpful wether it be on the Phone or by E-mail, keep up the great service will be recommend you to all my family Reviewed on: 25th May 2024

Smooth and Reliable Car Financing

Application Process: The online application was quick and user-friendly, taking about 15-20 minutes. Customer Service: Exceptional. The representatives were knowledgeable, friendly, and very helpful. Approval Time: Very fast, with approval within 24 hours. Interest Rates and Terms: Competitive rates, especially for those with less-than-perfect credit. Terms were fair and manageable. Transparency: High transparency with clear breakdowns of costs and terms. Online Account Management: Robust and user-friendly, with convenient payment options. Overall Experience: Highly positive. Smooth process, excellent service, and competitive rates. Highly recommended, especially for those with credit challenges. Reviewed on: 24th May 2024

Impressive customer service every time

Impressive customer service every time Reviewed on: 24th May 2024

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