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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant! Definitely recommend

Whole process from start to finish was seemless. 100% recommend. Reviewed on: 11th August 2022

Helped me on poor credit

Excellent and professional service. Recommend even if you have an poor credit rating. They gave me an opportunity and have been the best for me this term. Reviewed on: 11th August 2022

Helpful company

Very quick response helpful easy transaction Reviewed on: 11th August 2022

Professional.

Have financed three cars with First Response Finance, who are very helpful and great at problem solving. Friendly and approachable. Reviewed on: 11th August 2022

Very helpful nothing was to much trouble and very understanding to my needstrouble. And very und

I had poor credit yet they still took me on been with them now for over 7years and had 3 cars through them Reviewed on: 11th August 2022

Best company in the world so happy to have this team as my finance company!

So my vehicle was stolen and recovered first response was the first and last company I rang they helped me replace all damaged parts and my vehicle was back on the road the next week with no expense to myself I was amazed at how nice and how much they helped me 10/10 company there's really no one else like them! Reviewed on: 11th August 2022

Helpful

I’ve been with first Response for 2 years and they were very helpful when I was taking out my finance and very quick Reviewed on: 11th August 2022

Excellent experience.

After taking to frf I was over the moon with there services. All there to help staff excellent from start to finish. If you need finance try first response finance just a phone call away from getting a new car,van or motorbike. 100% . Reviewed on: 11th August 2022

Very happy

I took out car finance with this company I don't have good credit history but this company did everything possible to help me secure the finance for my new car at a very reasonable price ,the whole process was very easy from the initial application to the funds being transferred to dealership I've spoke to a couple of the staff on the phone and both times they have been very helpful and friendly would definitely recommend first response and certainly use them in the future. Thank you first response team Reviewed on: 11th August 2022

First response finance

A excellent team of people helping gain the car I need to support my disabled wife, nothing was to much for them, even when struggling to pay the repayments, they changed my policy to weekly to try and help, which it did. I would highly recommend first response finance to anyone. Kind regards M.Robinson Reviewed on: 11th August 2022

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