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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Car Finance

Great company help when we needed finance great service from all in the company dealing with finance Reviewed on: 11th August 2022

Helped me when no one else would

Great company, super friendly, sorted my finance very quickly. Gave me finance for a new car when I was struggling elsewhere…. Subsequently I have now improved my credit rating too. As finance companies go, I am very pleased and hope to finance another vehicle through them in the future. Reviewed on: 11th August 2022

Brilliant

First time financer absolutely brilliant. Quick easy Reviewed on: 11th August 2022

Great company

First Response Car Finance are very helpful in arranging finance and are very respectful, would highly recommend Reviewed on: 11th August 2022

Excellent

Brilliant company, helped me when no one else would give me a chance. Highly recommended. Would definitely use again & recommend to everyone. Ist class service. Reviewed on: 11th August 2022

Streamlined process

Very easy to apply, understand options and maintain. No nonsense, happy customer Reviewed on: 11th August 2022

Very helpful

I would highly recommend first response as a good finance company very helpful When out of their way to help me put my mind at rest I have recommended my friends and family and they are very happy as well as I Reviewed on: 11th August 2022

Helpful, easy and a pleasure

My wife and I have been using FRF for a few years and there customer service is outstanding. There products are brilliant and the whole process from start to finish is so easy and an absolute pleasure. Reviewed on: 11th August 2022

Car finance

Very fast and brilliant service. Didn’t have a problem getting finance On my car. Would highly recommend to other people who are looking for finance. Very active with messages about when payments are getting took. Love this finance company Reviewed on: 11th August 2022

Eager to help an easy to talk to

Never had a problem with paying always take their payment when they are meant to which I like Reviewed on: 11th August 2022

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