Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

View other First Response Finance products

4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Easy and good apr

I had car problem and thanks to first response who helped in bad time, thank you Reviewed on: 11th August 2022

Fantastic company

I've been a customer of First Response for over 5 years. Everytime I've delt with them it's been smooth as refreshing no hassle. I'm absolutely confident I'll be remaining with them for the foreseeable future. Reviewed on: 11th August 2022

Helpful and quick

Easy to work with when something goes wrong they are very quick to respond positively Reviewed on: 11th August 2022

They helped me get a car when no one else could

Excellent Service and friendly helpful staff they got me a car when no one else could. Reviewed on: 11th August 2022

One of the best car finance companies

I got rejected for car finance on many occasions by the other car finance companies that focused mainly on my credit score and did not look at other factors; My First response had a chat with me to find out about my real financial situation. They approved my finance, I am enjoying my car, and my payments are going well. They are fair and reliable; I will recommend 100% Reviewed on: 11th August 2022

Great company

All ways there to help you with any problems Reviewed on: 11th August 2022

Outstanding

I have had numerous car loans from First Response and they make it the application process so easy . Their customer service is 2nd to none and it is a refreshing change as most companies have gone down hill in this department I had a problem with a vehicle that I purchased they dealt with the garage and got everything sorted for me. I would recommend them to everyone Reviewed on: 11th August 2022

Car finance

I have used them for long time and they always help me from beginning to the end Reviewed on: 11th August 2022

Very forward thinking company

Great straightforward finance company that doesn’t just judge your capacity to repay based on just your credit score alone. A common sense company Reviewed on: 11th August 2022

Excellent experience

My experience has been easy and hassle free, no hard selling, friendly knowledgeable staff would definitely recommend Reviewed on: 11th August 2022

Alternative products

Finance
from Barclays Partner Finance 3.30 from 30 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.19 from 15 reviews
Loan (discontinued)
from Easy Buy (inactive company) 3.75 from 4 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub