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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Had 2 cars on finance from first response always bee...

Had 2 cars on finance from first response always been brilliant with every step. Never pushed or forced into anything and the repayments are always agreed on what's best for me not them. Always there to help when needed. Deffo the best finance company I've used Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours AJ! We hope you're happy with your new car. Response date: 18th June 2025

Excellent Company with effortlessly excellent service

First Response finance made it easy and accessible to make a big and necessary purchase. The entire process was smooth and the customer service was excellent, they were able to answer all my queries and they offered a payment plan that worked fantastically into my finances. They have been so helpful and I have had no issues when using First Response to finance my car! Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Aaliyah! Response date: 18th June 2025

Excellent experience, quick response & good customer...

Excellent experience, quick response & good customer service team. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Isaac! Response date: 18th June 2025

Haven’t had a problem always jump through hoops to g...

Haven’t had a problem always jump through hoops to get you the answers and help you need Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Dean! Response date: 18th June 2025

Helpful staff with excellent product knowledge

Very competant staff, answered any questions straight away , willing to help in any way to help me source a car. Satisfied any queries I had with the financial agreement. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 18th June 2025

Excellent company to deal with highly recommended

Excellent company to deal with highly recommended Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 18th June 2025

Mu experience with First Response was an easy and fa...

Mu experience with First Response was an easy and fast . They helped find the car I was looking for and went over and above in doing so . Within days of being accepted I was in my way to collect the vehicle. They were very professional in there conduct , very polite, I would highly recommend using this company and if required I will most definitely use them again . Could not be happier with my vehicle. Excellent service given with respect for my needs taken into account. . Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Deborah! Response date: 18th June 2025

Excellent service put my mind at ease.

Excellent service put my mind at ease. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Claire! Response date: 18th June 2025

Simple and straight forward.

Simple and straight forward. Quick and easy process. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Simon! Response date: 18th June 2025

I have been a customer four about 12 years I am very...

I have been a customer four about 12 years I am very happy with the service I get and would definitely recommend thank you Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Adrian! We hope you're happy with your new vehicle. Response date: 18th June 2025

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