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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Good service

5
First company to give me finance for a car I like the way they take the payment on the day I request Reviewed on: 11th August 2022
David Phillips's avatar
David Phillips

A helpful and easy to use company

5
I was looking for a car loan and looked at several companies. First response Finance was easy to navigate and the staff on switchboard were helpful and very courteous. I would 1. Definitely use them again And 2. Recommend them to anybody. Reviewed on: 11th August 2022
Maz Morris's avatar
Maz Morris

Great customer service very nice people to deal with

5
Brilliant team! Helped me out got really good customer service with the team. They were very understanding people and helped me to get my new car sorted so I am very happy with the guy I spoke too. They also got back to me straight away there wasn't much waiting time in-between sorting out the contract overall very good. Would highly recommend Reviewed on: 11th August 2022
Piers Garforth's avatar
Piers Garforth

Excellent service

5
Expensive for my opinion but excellent human service and especial thanks to Gabo Reviewed on: 11th August 2022
Nino's avatar
Nino

Very good service

5
Very good customer service and very friendly and very helpful will use again Reviewed on: 11th August 2022
Terry Peters's avatar
Terry Peters

Excellent

5
Fantastic,they are efficient, rapid and professionaly, they are outstanding. They are recommendable. They will always deliver. The are honest. Reviewed on: 11th August 2022
Okechukwu Levi Uchenna Rich 's avatar
Okechukwu Levi Uchenna Rich

Borrowed money to fix my car

5
I needed quickly some money to repair my car as it wouldn't pass MOT. I call first finance for some help as the bill was larger than I thought. They where prompted to help me in a very small time frame. I fixed the car all sort out. Thanks so much first finance.. I definitely would recommend to anyone. Best quick,straight forward service. No questions asked. Reviewed on: 11th August 2022
luigi greco's avatar
luigi greco

Really easy and credit friendly finance company

5
When insuring my first bike FRF were the ones to help out despite me having low credit and after a later accident the settlement was really easy and they understood the situation, which is why I chose to stay with FRF for a second time and I'm happily back on the road. Reviewed on: 11th August 2022
Jammi Graham-Clarke's avatar
Jammi Graham-Clarke

Great company

5
Well experience team to handle typical situations Reviewed on: 11th August 2022
Evans ilozobhie 's avatar
Evans ilozobhie

Excellent customer service and excellent delivery time

5
Been with them for.years and had excellent service highly recommend Reviewed on: 11th August 2022
Kevin 's avatar
Kevin

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