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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simply easy

Just really simple and easy very straightforward and nice people to deal with and at very good value for money. I would definitely recommend Reviewed on: 29th April 2024

Very professional

Always polite and very helpful when talking to an operator for setting up finance or if you have any questions. Reviewed on: 29th April 2024

A very smooth, informative and sufficient service!

A very smooth, informative and sufficient service from start to finish. I was put at ease from the get go as this was my first finance application I was a bit nervous and unsure but the staff were so calm and friendly they explained how everything works and my application was completed, car paid for and delivered within 4 days. Amazing! Reviewed on: 29th April 2024

I needed a car quickly .

I needed a car quickly and the service they provided was fantastic I drove away with a car the same day. They are very informative from start to finish. They get you the best deal to your circumstances Reviewed on: 29th April 2024

Excellent service got car finance straight away will...

Excellent service got car finance straight away will definitely be using again well done first response first class service Reviewed on: 29th April 2024

I had a slight problem but the customer service lady...

I had a slight problem but the customer service lady was fantastic I would definitely tell my friends and family about first finance Reviewed on: 29th April 2024

amazing customer service help me loads with getting...

amazing customer service help me loads with getting everything set up and for a great price Reviewed on: 29th April 2024

Good and easy

Good and easy didn’t have to do much applying Reviewed on: 28th April 2024

Very quickly responding and very quickly paying

Very quickly responding and very quickly paying Reviewed on: 28th April 2024

first direct is so easy and straight foreward the ad...

first direct is so easy and straight foreward the advisor's on the phone are lovely it took so much stress away Reviewed on: 28th April 2024

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