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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Smart and easy

I took out finance on a motorcycle it was easy and everyone i spoke to over the phone were helpful and easy to talk to which made the experience so much easier Reviewed on: 11th August 2022

First class service

We have been with first response for over 20 years always a fast responce and never had to chace yhem for anything Reviewed on: 11th August 2022

Very good

Very handy when coming to finance Reviewed on: 11th August 2022

Fast response

Applied for car loan with them within about an hour I was approved, no maintain of paperwork to fill in. Found car I wanted and got in touch with them within about two hours I took home the car, the rates a little high on first finance on car but when paid off and you want another car the rates come down alot I suppose you have to prove yourself that you can pay. Reviewed on: 11th August 2022

Fantastic car finance

Been with first response for years. Very straight forward application and approval. Fast pay out. Friendly staff whenever we phone. Would highly recommend to anyone. Fantastic company. Reviewed on: 11th August 2022

Brilliant

Kind friendly service all round, really helpful with any question you have, really speedy service, no nonsense when in contact with them, Reviewed on: 11th August 2022

The best

After being refused credit everywhere, First Response accept my application, they made sure they went through over my affordability checks and made sure I was able to pay and afford my monthly payments. This is the best company and I would never use any other company except them Reviewed on: 11th August 2022

Excellent service

I desperately needed a car and I thought I couldn't get finance with my credit rating then I got intouch with first response they were very helpful and gave me the chance to get back on the road I'm so grateful to them for saying yes it just puts you on a very good high that your accepted and you can go and look for a new car Reviewed on: 11th August 2022

Dla mnie najlepsi numer 1.

Jestem bardzo zadowolony najlepsza obsługa Reviewed on: 11th August 2022

Very understanding and accommodating

They genuinely listened to my situation, offered practical guidance and support during the application. Ultimately we’re able to help where other companies could not. Reviewed on: 11th August 2022

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