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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent customer service

Wow what an easy, quick and hassle free way to get finance for my car. The only car finance that accepted to finance my car. The process was smooth from start to finish with a lot of support and guidance. Reviewed on: 27th April 2024

Accepted to give me a car loan.

Accepted to give me a car loan. This made me have hope and confidence in first response. Reviewed on: 27th April 2024

Very quick and easy to finance my car.

Very quick and easy to finance my car. Very good company Reviewed on: 27th April 2024

They were very helpful when i needed finance for a...

They were very helpful when i needed finance for a car Reviewed on: 27th April 2024

Hard to fault IMO

I've been with first response for many years. If it's time for a new vehicle i will give them a call and they will go through everything in clear detail ensuring i make the right choice. Customer service is outstanding. I tell them what I'm looking for and they carry out the leg work. They provided me with available, local dealers which then got in touch with me if they had a vehicle in the area I was looking. The process from the point of choosing a vehicle to driving away was very quick. That quick I was able to wait with the dealer while first response did there thing. Swap the baby seats over and drive back the same afternoon. Personally I can nit fault them as they have always been there for me when I have needed them. A very good reliable company. Reviewed on: 27th April 2024

Very helpful advice and quick to respond

Very helpful advice and quick to respond Reviewed on: 27th April 2024

Quick and easy process.

Quick and easy process. Helped me understand everything I had no problems at all. They sorted everything with the car dealer. Reviewed on: 27th April 2024

I have excellent experience with first response fina...

I have excellent experience with first response finance so far I have been their customer. Its really value for money Reviewed on: 27th April 2024

Excellent communication

They kept me fully informed on the progress of my application for finance at all times and their documentation is clear and concise. Reviewed on: 27th April 2024

Brilliant customer service!

Brilliant customer service! Brilliant people Reviewed on: 27th April 2024

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