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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always friendly and helpful lovely to deal with.

Always friendly and helpful lovely to deal with. Reviewed on: 26th April 2024

Easy process from start to finish

Easy process from start to finish Reviewed on: 26th April 2024

Never had any problems with the company very helpful

Never had any problems with the company very helpful Reviewed on: 26th April 2024

Helpful and friendly especially as i needed approval...

Helpful and friendly especially as i needed approval from my IVA first. Reviewed on: 26th April 2024

Always been happy with the service we have received...

Always been happy with the service we have received from them. Reviewed on: 26th April 2024

Hav been customer for over 20 years.

Hav been customer for over 20 years.they have helped finance all my car and help refinance..everything explained and no pressure no sign agreement .great service from start to finsh Reviewed on: 26th April 2024

I have used first response twice now and I could nor...

I have used first response twice now and I could nor recommend them high enough they have been brilliant. Reviewed on: 26th April 2024

Very friendly and nice customer service.

Very friendly and nice customer service. They make buying my car and van a lot easy. Reviewed on: 26th April 2024

Very satisfied

Very helpful with excellent service Reviewed on: 26th April 2024

There was a few minor set backs in collecting my new...

There was a few minor set backs in collecting my new car but the guys and girls at autozone in Barnsley were quick and efficient to sort it out. In regards to the finance application, it was very smooth sailing, application was processed and approved within a few hours. Honestly the worst part was the wait after every was sorted but that's just cause I'm a little inpatient, nothing the garage or the finance company could do differently in my eyes. Reviewed on: 26th April 2024

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