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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic company great service

One of the best finance companies I have ever dealt with. Have helped me out over the past 18 months with 2 applications with ease, also so friendly to speak to on the phone nothing is to much for them. Will not be looking for finance with any other company on the future. Reviewed on: 24th July 2022

Best ever and understanding

During the pandemic First responce helped me and didn't put extra stress during a difficult financial time. Excellent customer service and always willing to do the best by you to resolve any issue Reviewed on: 24th July 2022

Amazing company

Had 2 cars with first response and couldn't fault them very good customer service Reviewed on: 24th July 2022

Recommend

Quick response, outstanding service, customer service friendly staff, highly recommended Reviewed on: 24th July 2022

Very helpful

Always happy to help you out and will do everything that they can to help no matter what your situation. Reviewed on: 24th July 2022

freedom to live

First response believed in me enough to give me car finance and freedom Reviewed on: 24th July 2022

Excellent company

I have had a few personal financial issues. They were so understanding. Worked through it with me to come to a solution. They kept in regular contact. Definitely recommend to everyone Reviewed on: 24th July 2022

Excellent Service Provider

Fantastic experience dealing with First Response as the made the process seamless end to end and always available to answer any questions no matter how basic - excellent all round service provider and delighted that they are nominated and good luck! Reviewed on: 24th July 2022

Friendly company

Fast and friendly service. Loan approved in a matter of minutes Reviewed on: 24th July 2022

Impressed!

They are flexible and kind. The allowed to buy my dream when other companies turned me down. Rare humanic service very rare these days. No question next time I'll staright go to this company. I'll arready refered a friend. Reviewed on: 24th July 2022

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