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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Decent customer service from informed and helpful st...

Decent customer service from informed and helpful staff Reviewed on: 25th April 2024

Very helpful and great rates.

Very helpful and great rates.Woll definetely use them again in near future Reviewed on: 25th April 2024

Fair prices, and fantastic customer service.

Fair prices, and fantastic customer service. Easy to make changes online, but if you require help the team are friendly and go the extra mile to help you resolve any issues. Reviewed on: 25th April 2024

Very easy to apply and very friendly service

Very easy to apply and very friendly service Reviewed on: 25th April 2024

Repeating customer

I have been a customer for a while now and anytime I’ve needed to get something it’s never been a problem Reviewed on: 25th April 2024

First time having finance first response were amazin...

First time having finance first response were amazing from start to finish. Friendly and very helpful staff Reviewed on: 25th April 2024

Went above and beyond to help me secure a new van fo...

Went above and beyond to help me secure a new van for my business looking into the future and not my past thank you Reviewed on: 25th April 2024

They are excellent service and good communication if...

They are excellent service and good communication if they take out your money early if it lands on a bank holiday they let you know in advance Reviewed on: 25th April 2024

Thank the company finance did been help sort this ou...

Thank the company finance did been help sort this out for me to get a new car am glad Reviewed on: 25th April 2024

Very professional.

Very professional. Communication skills and customer service skills are second to none. Outstanding Reviewed on: 25th April 2024

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