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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing service and staff

Very friendly and helpful highly recommend, Reviewed on: 22nd July 2022

Brilliant quick and helpful

Brilliant quick and helpful Super car finance and very helpful and knowledgeable staff always happy to help Reviewed on: 22nd July 2022

The company is very good

They are very helpful with dealing with your car loan Reviewed on: 22nd July 2022

Simple easy helpful and affordable

First response finance have made my car finance so smooth and easy throughout. From signing up and setting up my direct debits, they make it easy to see your payments and balance as well as pay off extra when desired. The Customer service is also great and easy to get through to, they were really helpful and acted right away when I wanted to make amendments to my agreement such as changing the payment date. Would highly recommend Reviewed on: 22nd July 2022

Fantastic service.

First response financed me on numerous occasions, when seeking car finance. Straightforward service, with no awkward questions when applying. Very helpful and friendly staff. Cannot fault this company in any way. Always ready to help. Reviewed on: 22nd July 2022

Finance made easy

I had a very good experience it was all so simple and fast also Reviewed on: 22nd July 2022

Fantastic company

This is my time in this company as I’m in bad credit at the moment this is the company who gave me a car loan with low interest rate , all staff are friendly and very helpful and very easy to get in touch with them.. highly recommend Reviewed on: 22nd July 2022

Excellent service

Very happy with the level of customer care Reviewed on: 22nd July 2022

Good company of finance

Very helpfull and friendly staff, it took only 20 minutes to get a finance for car. Reviewed on: 22nd July 2022

Brilliant I have always used this company never had any problems they are always helpful and kind

First response are amazing I'm not even doing this review for the money I'm doing it as gesture of appreciation I'm glad I've used them and always will . Reviewed on: 22nd July 2022

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