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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Brilliant I have always used this company never had any problems they are always helpful and kind

4
First response are amazing I'm not even doing this review for the money I'm doing it as gesture of appreciation I'm glad I've used them and always will . Reviewed on: 22nd July 2022

Great experience and very glad

5
I had a very bad credit score but First Response Finance given me the money i need to buy my car and i'm very happy to recommend to my friends Reviewed on: 22nd July 2022

Super service

5
Quick simple process excellent communication a absolute pleasure to deal with Reviewed on: 22nd July 2022

Very helpful

5
Excellent customer service and an easy to use online account Reviewed on: 22nd July 2022

Amazing

5
They give amazing service and customer experience Reviewed on: 22nd July 2022

First class service and follow up

5
Just fantastic best company I have dealt with Reviewed on: 22nd July 2022

Brilliant

5
They are the first company i have ever got car finance through and were very polite and helpful throughout the process. I have recommended them to family and friends. Reviewed on: 22nd July 2022

top service and honest

5
very helpful they did all the worrying for me i just sat back gave my info they did all the rest with in 24 hours i was sorted .i say 24 hours as i went in on a sunday to look at a car so i was very happy within a day i was ready to drive off in new car i made one phone within a week to ask about something got answer right away ... so happy ,, Reviewed on: 22nd July 2022

excellent

5
excellent service very quick at dealing with my needs Reviewed on: 22nd July 2022

Amazing

5
First response have been an easy and amazing. I didn’t think it would be possible for me to get finance on a car but they pulled through for me Reviewed on: 22nd July 2022