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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

So easy to deal with and the customer service is hon...

So easy to deal with and the customer service is honestly the best I’ve received. I needed to change the date of my DD due to a new job, this was completed so quickly, staff are friendly and polite! I literally had the confirmation email as I disconnected the call! Worth every star! Reviewed on: 25th April 2024

Fantastic will be using them again !!

The woman who dealt with my finance was brilliant and they managed to get it all sorted within one phone call and was always coming back to me with updates regularly will be defo using them again in the future Reviewed on: 25th April 2024

Very quick and seamless.

Very quick and seamless. Easy to understand and access my docs Reviewed on: 25th April 2024

Excellent service.

Excellent service, used twice now and am so happy with how easy they are to work with and get a great deal. Reviewed on: 25th April 2024

It’s brilliant, Very fast response when purchasing t...

It’s brilliant, Very fast response when purchasing the vehicle and over the moon to be a customer Reviewed on: 25th April 2024

The staff were friendly and very helpful hassle free...

The staff were friendly and very helpful hassle free finance Reviewed on: 25th April 2024

Very good and understanding on the phone

Very good and understanding on the phone Reviewed on: 25th April 2024

Other lenders turned their noses up at me

I had very poor credit rating and First Response were the only ones to help me get finance. The first finance I got with them had an eye-watering APR but after paying it off and financing my next vehicle with them, they trusted me and gave me a near-high street rate despite me still having poor credit rating. They have treated me with kindness and respect where other lenders turned their noses up at me. Reviewed on: 25th April 2024

Dealing with this company was really a blessing to m...

Dealing with this company was really a blessing to me and others that I recommended to them . They have provided the best services for me and response according to my needs . They are very understandable ever when consumers complain about hardships situation. Reviewed on: 25th April 2024

Brought a car through you guys not as described and...

Brought a car through you guys not as described and when explained what had happened helped me through till I got a resolution..very reason for being a return customer Reviewed on: 25th April 2024

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