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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I have been given a finance car with radio not worki...

I have been given a finance car with radio not working , a wiper not working and 4 tyres worn away and no spare tyre Reviewed on: 25th April 2024

Very clear and efficient staff.

Very clear and efficient staff. Everything they do is prompt and professional and have great transparency Reviewed on: 25th April 2024

Fantastic customer service!

Fantastic customer service!! process was quick and easy to do. Reviewed on: 25th April 2024

Helped me when noone else did.

Helped me when noone else did. Brilliant service Reviewed on: 25th April 2024

Great customer service,best service for folk with a...

Great customer service,best service for folk with a poor history I'd highly recommend these guys!! Reviewed on: 25th April 2024

Customer services are very helpful

Customer services are very helpful Reviewed on: 25th April 2024

Issues with my car.

I had an issue with a car I brought, and first response finance ensured to step in and help me with the situation to be able to give the car back to the garage. I received nothing but exceptional service from first response finance! I would have still been stuck with the broken car to this day if it wasn’t for their help. Reviewed on: 25th April 2024

Very professional and easy to deal with

Very professional and easy to deal with Reviewed on: 25th April 2024

Easy hassle free good communications

Easy hassle free good communications Reviewed on: 25th April 2024

Great Company

Had finance on 3 vehicles now with first response. Have always been very helpful and good to deal with. Reviewed on: 25th April 2024

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