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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Good communication

I am made aware of any changes very quickly. Reviewed on: 22nd July 2022

The best finance team

I have had problems with cars is the last and they have always had my back, re sorting and finding ways around making sure I have my independence highly recommend Reviewed on: 22nd July 2022

Excellent service.

First Response Finance have been thoroughly professional throughout my experience with them. Reviewed on: 22nd July 2022

Are good company

They are the best have help me lots Reviewed on: 22nd July 2022

Very happy

It was quick and easy and they were very helpful with no fuss . Reviewed on: 22nd July 2022

Excellent for finance

Easy to deal with and to complete the application from start to finish Highly recommend Reviewed on: 22nd July 2022

Very freindley service

The whole process was so easy Gav was genuinly interested in wanting to give me and wife the best customer experience. When we picked up the car there was a full 12 months MOT despite the fact the previous one was valid until Jan 23. The car had been fully cleaned inside and out. Would recomment First Response Finance to anyone who us looking for car finance. Reviewed on: 22nd July 2022

Helpful, quick response, superb!

Very helpful, super quick response and money was paid to the dealer in super quick time. Picked up my car the next day. Would 100% recommend to anyone with poor or not so great credit rating so helpful and happy with the whole process Reviewed on: 22nd July 2022

Fantastic customer service

From begin to end all I got was fantastic customer service. Nothing was too much trouble and very fast to go through Reviewed on: 22nd July 2022

Best finance ever

Iv been with Firstresponce for 14 years now never have a problem wen I refinance they always go above and beyond Reviewed on: 22nd July 2022

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