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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Mark cartwright car

Second car with first response, A1 company to deal with Reviewed on: 22nd July 2022

Great company

Very good experience with this company 2nd time I've used them Reviewed on: 22nd July 2022

Excellent service

I have been a customer of First Response for several years now, purchasing several cars through them. First response have always been very professional in their attitude towards my needs. Reviewed on: 22nd July 2022

Wonderful amazing service

I've bought a few cars with First Response and wouldn't hesitate to go back or recommend them to anyone Reviewed on: 22nd July 2022

Awesome

From start to finish the service was awesome so easy and quick would highly recommend Reviewed on: 22nd July 2022

Brilliant service everytime.

I have been using first response finance for 8 years+. I'm on my 3rd finance plan and couldn't be happier. As a whole they provide a great service and will go above and beyond to make sure the customer gets the best service possible. There's been a few times where I have been struggling with money and been stuck on making some monthly payments but everytime that's happened they have helped me get through it and made sure I was never left struggling. Would highly recommend. 5 star from me. Reviewed on: 22nd July 2022

No hassle car finance

Approved the same day, no hassle. Reviewed on: 22nd July 2022

NO NONSENSE, EASY TO APPLY, GREAT CUSTOMER SERVICE

Our experience with First response finance has been very straight forward and easy to understand the paperwork. Great at keeping you up to date with the finance agreement and very understanding of real life situations.. Great at listening to our needs. We would without doubt RECOMMEND First response finance for our finance needs. Reviewed on: 22nd July 2022

Best finances

I have been with forest responde for 5 years. I got my decisions in just a few minutes, I never had a problem, and I was always kindly served Reviewed on: 22nd July 2022

Best thing I've ever done.

I will be recommending first response finance to my family and friends easy to deal and navigate through they make finance guidance clear and easy very smooth sailing. Reviewed on: 22nd July 2022

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