Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

View other First Response Finance products

4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I would like to share my honest experience with Firs...

I would like to share my honest experience with First Response Car Finance, because I believe it deserves to be told. Like many people, I found myself in a situation where my credit score did not reflect who I truly am or my real ability to manage financial commitments. The credit scoring system, in my view, is a rigid and often unfair mechanism that fails to take into account the human story behind the numbers. What impressed me most about First Response Car Finance was precisely their ability to look beyond that score. From the very first conversation, I felt genuinely listened to. I explained my situation openly and honestly, including the difficulties I had faced, and they took the time to understand the full picture rather than simply running a number through a system and giving me an automatic rejection. They believed me. And that, in today's world of automated decisions and faceless processes, is not something to be taken for granted. The result was that they helped me achieve something that genuinely mattered to me — something I would describe as a personal dream. For that, I am truly grateful. If you are in a difficult financial situation and worried that no one will give you a fair chance, I would encourage you to speak to First Response Car Finance. In my experience, they treat people as people — and that makes all the difference. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

The person I spoke to was really helpful and my new...

The person I spoke to was really helpful and my new car was delivered to me the next day. Couldn’t have asked for better customer service Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

Present experience when borrowing and help provided...

Present experience when borrowing and help provided if I need to delay or extend. Reviewed on: 4th June 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 5th June 2026

I have used First response for purchasing two cars o...

I have used First response for purchasing two cars over the past 10years and they have always been excellent at helping me purchase a car that is reliable and affordable Reviewed on: 4th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

Highly recommend

Really great service, super friendly always willing to help. Made me feel at ease in the whole process. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 5th June 2026

Great availability, amazing customer service

Having been refused multiple times elsewhere, First Response actually gave me a chance and helped me get a suitable car for my career to be able to develop, and then again a few years later when our family expanded! Their advisors are always friendly, helpful and understanding. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

EXCELLENT.x.

I was looking to buy a car, but didn’t have enough money to buy but first response were brilliant I couldn’t fought them, will definitely be using them again.x. Reviewed on: 4th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

The customer service was great .

The customer service was great . And easy to understand . Ilove it Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

Staff were so helpful, with out any delay my finance...

Staff were so helpful, with out any delay my finance was sorted Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

Smooth process from start to finish.

Smooth process from start to finish. Great communication and informative throughout the process Reviewed on: 4th June 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 5th June 2026

Alternative products

Car finance
from Carmoola 4.86 from 1117 reviews
Car Subscription (discontinued)
from Drover (inactive company) 0.00 from 0 reviews
Finance
from Barclays Partner Finance 3.53 from 33 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

I would like to share my honest experience with Firs...

The person I spoke to was really helpful and my new...

Present experience when borrowing and help provided...

I have used First response for purchasing two cars o...

Highly recommend

Great availability, amazing customer service

EXCELLENT.x.

The customer service was great .

Staff were so helpful, with out any delay my finance...

Smooth process from start to finish.

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024