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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

First class service from First response

Excellent first class customer service friendly polite very informative and quick to respond Reviewed on: 22nd July 2022

Simply the best....better than all the rest!

Amazing staff.. friendly, polite, great knowledge and actually care! Reviewed on: 22nd July 2022

Very good staff

Was having trouble getting finance and desperately needed a car , I was recommended first response by dealership and I was successful after making sure I could afford repayments and very understanding staff I purchased my car Reviewed on: 22nd July 2022

Excellent service

When I bought my bike they had the finance sorted within one day and was very helpful with getting a better deal on my bike. Reviewed on: 22nd July 2022

Brilliant company

My experience has been amazing never thought I’d be within a chance too get a car and was over the moon when I came across first response everything has gone smoothly not a bad word to say Reviewed on: 22nd July 2022

Easy

Easy and explained everything on every step Reviewed on: 22nd July 2022

Best car finance on the market

Help me out when other finance companies wouldn’t, the service is that good I have refinance again with first response finance A+ Reviewed on: 22nd July 2022

My new car

They are self sufficient ,accommodating and reliable.they made my firtlst experience smooth and easy.will definitely recommend them to friends and family. Reviewed on: 22nd July 2022

Experience service

I'm so happy with the service I received and it was quick and easy to apply for thank you so much for your help and support Reviewed on: 22nd July 2022

Best car finance

Very good car finance company give me better offer like my bank. Thanks to him I driving now my Dream Car. Thank you. Reviewed on: 22nd July 2022

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