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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good company

As a finance company they are very understanding adaptable in helping your needs as a customer they sort everything out with no problem, polite and friendly Reviewed on: 22nd July 2022

Brilliant

It’s been nothin but brilliant from the word go , helpful polite nice peopke Reviewed on: 22nd July 2022

Happy magic makers

These guys work there magic and give there work 100%, any hip cups and that gets sorted as soon as they can, never had any problems with them at all, all my payments are made on time every time with out fell, looking forward to using these guys again for another cat once my first one is paid off Reviewed on: 22nd July 2022

Easy, convenient and hassle free.

The process is very easy. The online login to my account is easy to read and understand. Quick application process and never have to wait long to speak to customer service when required. Reviewed on: 22nd July 2022

very efficient

very good and helpful from start to finish,nothing was too much trouble Reviewed on: 22nd July 2022

Easy process start to finnish

Got the finance in place gave them details of the car I wanted they did their checks all went ok you can collect car whenever you want Reviewed on: 22nd July 2022

Easy company to deal with

Great service have had no problems at all would definitely recommend Reviewed on: 22nd July 2022

very easy simple prompt

very good service no messing with this company easy to deal with Reviewed on: 22nd July 2022

Amazing Car Financial Service

I was battling to get finance through my bank as the company they use to do credit check could not recognise me. I was in great need to purchase a vehicle and car sales dealership suggested First Response Finance. They made contact with me and after speaking with them they authorised my car finance, simple process, great customer service. They only paid the car dealership after I inspected the vehicle and was happy. If I ever need finance again will definitely use this company again :) Reviewed on: 22nd July 2022

Amazing customer services

Mark went above and beyond to find me a car perfect for me and made sure everything went smoothly to make it a fast hassle free experience. Amazing service. Reviewed on: 22nd July 2022

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