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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7998 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7998)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I'm on my 3rd car through first response finance

I'm on my 3rd car through first response finance Reviewed on: 8th March 2024

I applied for finance and within 2 hours was accepte...

I applied for finance and within 2 hours was accepted, and first Responce paid the dealer within 2days Reviewed on: 8th March 2024

They paid the Dealer before we had signed the paperw...

They paid the Dealer before we had signed the paperwork and that’s what I call first class service am definitely using them again for my next car and would definitely recommend to family and friends. Reviewed on: 8th March 2024

Simply the best

Excellent customer care,advisors are fully conversant with all aspects of financial needs Reviewed on: 6th March 2024

Made getting my car finance very easy

Made getting my car finance very easy and will be using again. Reviewed on: 6th March 2024

Now on my 2nd vehicle and been using this company fo...

Now on my 2nd vehicle and been using this company for 4-5yrs highly recommend. Reviewed on: 6th March 2024

Great experience!

Great experience! Almost halfway into my finance agreement and it's been plain sailing! Reviewed on: 5th March 2024

Absolutely amazing customer service.

After a non fault accident wrote my car off, first response had a new agreement approved, ready and waiting for as soon as the other persons insurance paid the claim. I drove my new car away the next day after they paid the dealership within minutes after I confirmed I was happy with it. With 2 disabled children this was a massive weight my mind in an already stressful situation. Cannot recommend them enough. Reviewed on: 5th March 2024

Grate company to work with I have been doing deals w...

Grate company to work with I have been doing deals with this for several vehicles Reviewed on: 5th March 2024

Brilliant customer service

Wish they send me chocolate this year as well over Easter. But it's fine may be next year. Apr could be lower but they definitely there to help people with lower credit scores Reviewed on: 15th August 2023

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