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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best Fiance company.

Needed a Fiance for my motorbike and I found these guys through my local Dealer and I must say for a new 1st customer. They are amazing people, good prices and amazing social skills and understanding. 100000% recommended Reviewed on: 22nd July 2022

Great customer support

Brilliant company with a great support team. Helped me every step of the way through changes of circumstances which many companies turned a blind eye to. Reviewed on: 22nd July 2022

Amazing, saved my families needs

First response gave me a chance when no other company would, I was in desperate need of a car and they assisted NO END to ensure our needs were met, fast forward 2 years the car we got broke down so went to another dealer and was helped again in dire need this company stepped up to help us step out. Thank you Reviewed on: 22nd July 2022

First responce

I was very happy with the purchase of my car it was so easy and took next to no time Reviewed on: 22nd July 2022

Fantastic service

First response approved my application first time round without hesitation friendly excellent and quick customer service Reviewed on: 22nd July 2022

Excellent company

Excellent friendly and quick service I would definitely use these guys again Reviewed on: 22nd July 2022

Kayleigh

I definitely would recommend my first time car finance and it was easy as first response talked me through from start to finish they even gave me local car dealers for them or me to contact to find the perfect car I also now for sure if I needed or wanted to change cars it would be simple no fuss 100 percent amazing thank you for your help Reviewed on: 22nd July 2022

Quality service

Perfect communications understanding Reviewed on: 22nd July 2022

Best I've used

I was looking for a new bike and 1st response car finance offered me the best deal at affordable repayments and even tailored it to my pay pattern which is weekly. This was absolutely fantastic. Not only that whenever I have hada query they have answered all my questions quickly and knowledgeable. I would definitely use them.again and recommend them to anyone looking for financing a new vehicle. Reviewed on: 22nd July 2022

Great company

They been so helpful and understanding, not judgmental, when other companies said no, they helped me with no time ! Still enjoying my car I've purchased year ago ! Best company out there Reviewed on: 22nd July 2022

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