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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great

Very good experience for me, all of the advisors from the team are very keen to help me with the application and explain the process very well and also very kind all the time are star's. Thank you so much. Reviewed on: 11th August 2022

Very good

They are very friendly and helpful Reviewed on: 11th August 2022

Really good service

Really good service, more that happy to help when things get a bit tricky with not so helpful dealers. Reviewed on: 11th August 2022

Car loans made simple

Friendly and easy to apply on line. Quick decision.highly recommended and repayments that suit your budget Reviewed on: 11th August 2022

Service

Absolutely brilliant service very helpful, very friendly would highly recommend which I already have to friends and family. Reviewed on: 11th August 2022

Fantastic company

Really good customer service with friendly staff would definitely recommend and will be using them again in the future Reviewed on: 11th August 2022

Excellent customer service

I have just recently upgraded my car with first response after being a customer for a couple of years. Could do everything through the website. Very friendly when dealing with them on the phone. Highly recommend them Reviewed on: 11th August 2022

Great Service.

As per above.... Straight forward to apply, great communication with updates for every stage. I really would be more than happy to refer anyone to First Response Finance! Reviewed on: 11th August 2022

Great company

My husband previously used this company and recommended me to it when I got my first car. It’s a brilliant company easy to deal with quick response times and always keep me up to date. Reviewed on: 11th August 2022

Very helpful company

I found first response finance very pleasant to deal with. There responses to my questions were very prompt and to the point. They sorted everything out very quickly and efficiently. Overall a very helpful company. Reviewed on: 11th August 2022

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