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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good car loans company. Fast and effective. Convenient installments.

I am very pleased with this company. Instalments are affordable for me. They are adjusted to my earnings. Reviewed on: 22nd July 2022

Very good

Very good company if you have any issues they sort it out and it’s all online so it makes it easier to log in and it’s a very easy process Reviewed on: 22nd July 2022

Absolutely amazing company

Well what can I say, I’ve had two cars from first response finance and I must say the moved heaven and earth to get me the finance that was right for me after every other company had turned me down and destroyed my credit file. Once I have paid off my vehicle I will be going straight back to them for an upgrade. Always there to help in a friendly and professional manner. Five star service. Reviewed on: 22nd July 2022

Process was easy and customer service is really good and efficient

If you struggle with credit, which I did these are brilliant at lending without making you feel embarrassed. Great service very efficient and I got a great car Reviewed on: 22nd July 2022

First response finance

Great company 1st class service I would recommend to everyone Reviewed on: 22nd July 2022

Amazing

Very helpful to accommodate everyone's needs! And always finds easy solutions to any problems you may face! Very good company Reviewed on: 22nd July 2022

Amazing service

I’ve used this company 3 times now to purchase a new car wouldn’t use any other finance company they are so helpful and friendly Reviewed on: 22nd July 2022

Friendly efficient staff

Have used twice now, always found staff friendly and helpful and sorted things out quickly, Would highly recommend Reviewed on: 22nd July 2022

Highly recommend

I have a car on finance through this company and have never had a problem, I have bad credit and they were still able to assist with this, very fast with getting all documents sorted and getting things done. Reviewed on: 22nd July 2022

Best about

First response are just the best about its so handy with the app no messing about 100% would recommend them.. Reviewed on: 22nd July 2022

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