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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Fantastic service

5
Had some challenges after moving back to the UK after a decade abroad and First Response stepped up to help. Awesome company Reviewed on: 22nd July 2022

Fantastic service

5
I had a hassle free, quick application. Excellent service Reviewed on: 22nd July 2022

Best car finance company!

5
Such a quick and easy process, I can fault this company. Reviewed on: 22nd July 2022

Amazingly easy to deal with!

5
Dealing with first response finance was easily the best experience of getting car finance I have ever had. Reviewed on: 22nd July 2022

Gave me a new outlook to life

5
Excellent customer services, straight to the point, after 30 years of obtaining personal finance and Business of no word of a lie First Response Finance by far the Best in my opinion Reviewed on: 22nd July 2022

Supportive and calm when assisting with my request. I find the staff to be reassuring and listened to me

4
Very good I decided amongst the offer that I had to go with this company. Reviewed on: 22nd July 2022

Friendly and helpful

5
Could not ask for a more helpful finance company. Nothing is too much trouble. Reviewed on: 22nd July 2022

Top finance company with very competitive rates

5
This is the second car finance i have had with first response and have always found them to be honest professional and extremely extremely helpful, explaining everything clearly if someone is looking for car finance i would highly recommend first response. Reviewed on: 22nd July 2022

Amazing Service

5
Over the past 10 years or so i have used First Response Finance on 3 occasions. Each time they have provided a faultless service whereby the initial enquiry through to the collection of the car has been superb. The whole team have been extremely helpful at all times so i would highly recommend them to anyone thinking of financing a car. I'll definitely continue to use them. Reviewed on: 22nd July 2022

A welcoming business

5
From start to finish my application for credit with First Response Finance was brilliant, from the first phone call to the last I felt at ease with sales advisor, going through the application there was at no time any pressure put on me to sign the credit agreement, it was an easy, relaxed process which I was really happy with. I would without doubt use First Response Finance again if I needed do obtain credit. Reviewed on: 22nd July 2022

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