Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very professional approach to catering to ones needs

5
I have been a customer of First Response for many years now. They always go that step further to help with your needs. Always prompt with replying to massages and emails. Five stars all the way. Reviewed on: 22nd July 2022

Very good and efficient

5
Changed my car after a 1 and a half with no issues and very quickly and efficiently. First response finance are a pleasure to work with and professional. Reviewed on: 22nd July 2022

Good customer service

4
Good customer service and follow up Reviewed on: 22nd July 2022

Excellent service

5
Great all round Finance company Reviewed on: 22nd July 2022

Amazing company

5
Supported be throughout the application process, has been efficient, and there overall service as a company is extremely astonishing. Reviewed on: 22nd July 2022

Great service from the beginning

5
Great service from the start. Only had to contact them once since and customer service was fantastic. Reviewed on: 22nd July 2022

Brilliant car finance

5
They helped me a lot with financing my new car, a lot cheaper than others for being a young first time driver would highly recommend Reviewed on: 22nd July 2022

The best car finance company

5
I have been with the company for many years, they have helped me with 3 vehicles. Early settles and sorting negative equity was made very easy Reviewed on: 22nd July 2022

Easy clear and professional

5
From start the process was clear and easy. Everything was explained in detail. Couldn’t recommend them enough. Reviewed on: 22nd July 2022

Excellent experience

5
Fantastic service , easy to contact and helpful staff always ready to help Reviewed on: 22nd July 2022