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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7978 reviews)

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4.88

Based on 7,976 reviews, last reviewed 12th Jul 2026

50400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Outstanding I was recommended by a family member as was very worried about getting a car fiancé but the company have been amazing and very reassuring Reviewed on: 12th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7978)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best there is

Best experience I have had with anyone a massive thankyou I was struggling to get a car on fiance for along time and was told to try first response and was excepted amazing person going through everything with me could of asked for a better place to go defo recommend Reviewed on: 1st August 2022

Great service

Great service and always willing to help when needed Reviewed on: 1st August 2022

Great customer service

Always there when needed great services definitely recommend Reviewed on: 1st August 2022

Amazing, Highley recommended

Helped me to get my first car, I had defaults and poor credit, and never thought I was going to get accepted. However they made it possible and didn't judge me on my past. Because I could afford the repayments they made it happen for me. So kind and caring throughout and even with the call to discuss my finances it felt like talking to a friend as a pose to feeling under pressure or worried, completely at ease. They dealt with me professionally throughout and I would recommended them to anyone looking for finance in the future! Reviewed on: 1st August 2022

Best

Fast and good team.vary helpfull. Reviewed on: 1st August 2022

Very good service.

Very helpful and explained everything from start to finish. Reviewed on: 31st July 2022

Friendly/helpful service

I've delt with first response 3 times now. I'm currently on my 2nd motorbike with them. .the layout of how you would like to pay either weekly monthly on the date you choose is no problem for them. You allways kept up to date with your account and theatest information. I would recommend to anyone to them looking for finance Reviewed on: 31st July 2022

Great caring company

Highly recommended finance company Reviewed on: 31st July 2022

Great company

Easy to deal with quick response Reviewed on: 30th July 2022

Excelled in Car Finance

I love First Response, I was getting declined everywhere! After applying with First Response, the customer service quickly got to work and saw my potential. I was accepted finance. I couldn't believe it as I was in desperate need of a reliable new vehicle oppose to a second hand private sale. I was actually surprised at how effective and efficient the application process was. I was driving away in a new car in no time. I haver since paid off my finance and are going for an upgrade with First response!! Reviewed on: 29th July 2022

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