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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Hard times

5
The only company that would give me finance at the time when I needed a vehicle to get to a job opportunity far away after being made redundant, cant say a bad word about them Reviewed on: 22nd July 2022

Great company

5
Well look after and great customer service staff. Reviewed on: 22nd July 2022

Brilliant company

5
Very pleasant staff and very helpful Reviewed on: 22nd July 2022

Outstanding

5
Fast and easy service would highly recommend Reviewed on: 22nd July 2022

Great

5
I’m on my 5 vehicle with first response and always been a great and easy process, Have recommend them to many friends who are also very happy with them. Reviewed on: 22nd July 2022

Amazing

5
Quickly response to attend customer Reviewed on: 22nd July 2022

Great service, quick and efficient

5
Couldn’t fault the customer service. Very attentive to all enquires and easy to get through to. The online portal and customer service line makes it easy to manage my finance contract. Reviewed on: 22nd July 2022

Excellent

5
Even with poor credit they accepted me.am now on my my 2nd agreement customer service is brilliant I would highly recommend Reviewed on: 22nd July 2022

Good

5
Very happy with service happy with payments happy with follow ups Reviewed on: 22nd July 2022

Acceptance

5
I had bad credit and was declined finance everywhere else until I tried first response they never used my credit to determine wether I was accepted they went by affordability and found me the best amount I could afford and we want from there it was so easy Reviewed on: 22nd July 2022