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First Response Finance: Car finance reviews

4.88
Based on 7,970 reviews, last reviewed 10th Jul 2026
50100% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026
Simon M's avatar
Simon M

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing

5
I’ve been with first response since my first financed car about 9 years ago, they have always been easy to deal with and will go the extra mile constantly to help, including sorting the finance with the garage while I was on the train to get the car. Incredible customer service understanding and respectful at all times. Would never choose another finance company. Reviewed on: 24th July 2022

Amazing g service

5
Didn't think anyone would give me a chance at finance but first response was so helpful gave me credit for an affordable amount all was straight forward no hassle or delays perfect customer service won't go with anyone else now Reviewed on: 24th July 2022

so helpful

5
First Response Finance were very helpful to us as we were in desperate need of another car , my previous car broke after 15 years .As my Husband is Disabled we can not be without a car , they were very helpful ,explained everything to us and were very fast within a week we had a new car . Reviewed on: 24th July 2022

Excellent service

5
Excellent service and easy to work with them Reviewed on: 24th July 2022

Amazing service!

5
I couldn't get financial support to purchase a car from anyone! I tried everywhere. This company gave me peace of mind and I was able to have a car which gives me less to worry about at an affordable price Reviewed on: 24th July 2022

Excellent service

5
Got my car finance through first response, they where amazing everything was done quickly, they understood my financial strain and didn’t hold it against me. They met my needs in every way they could! Defo recommend Reviewed on: 24th July 2022

Excellent finance company

5
Sorted my finance to perfection Reviewed on: 24th July 2022

Winners everytime...

5
This is my 2nd car I'm paying with them and they always been working with you in every given situation... Very friendly staff 10stars from me... Reviewed on: 24th July 2022

Realy Good Service

5
Super customer service, quick car pickup, great lender Reviewed on: 24th July 2022

Fantastic service

4
I got my first agreement with First Response Finance which finished in March 22 and then later this year my car died and I contacted First Response who confirmed how much I could loan over the 3 years and once I found a suitable car I got my finance sorted. Quick easy and very pleasant people to talk to. Reviewed on: 24th July 2022