Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Top company

5
Flawless from start to finish, very knowledgeable staff who will go the extra mile. Highly recommend Reviewed on: 22nd July 2022

Excellent service and very quick

5
Funded my car with them also funded motorbike with them all sorted very quickly and professionally Reviewed on: 22nd July 2022

Amazing company,

5
Fantastic company, their focus is very much the customer experience! I had a bad experience with a car dealership and straight away first response were their by my side to support me. Would definitely recommend, and I myself will use again. Thank you first response and well done. Reviewed on: 22nd July 2022

Amazing

5
Excellent service. Great friendly helpful staff even thru covid they were very helpful..would highly recommend.. Reviewed on: 22nd July 2022

Quick, easy finance

5
My credit history wasn't the best but first response finance too all my circumstances into account and was able to help me buy my Audi Q5 in no time, thanks so much to the team! Reviewed on: 22nd July 2022

Excellent quality

5
Made their decision based on my personal circumstances and made it very fair. Kept me informed all the way Reviewed on: 22nd July 2022

Best process ever

5
First response are so amazing with the communication, everyone I’ve spoken to is friendly and happy to help in any way that they can. Reviewed on: 22nd July 2022

Great company.

5
Great company. I have and will continue to recommend. Reviewed on: 22nd July 2022

Beat company and very straight forward to deal with.

5
I have had 2 cars out in finance with first response and they were a dream to deal with Reviewed on: 22nd July 2022

Amazing experience

5
First Response Finance have been amazing. So understanding during difficult times too. I highly recommend them to anybody that asks. Reviewed on: 22nd July 2022