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First Response Finance: Car finance reviews

4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great company

5
I would highly recommend this company fantastic service excellent staff can't do enough for you Reviewed on: 23rd July 2022

Excellent service

5
I was put on to these guys by the garage who I got my car from. I've always had bad credit so didn't hold out much hope of getting any finance. I spoke with first response on the phone about my situation, and needless to say they couldn't help me enough. They talked me through my options and came to an affordable monthly payment plan. Nothing was too much trouble and communication was excellent through out the whole experience, from speaking to people on the phone to using the app, everything is spot on! Reviewed on: 23rd July 2022

Car finance

5
Very good costumer service,also everything is clear and easy understandable online. Reviewed on: 23rd July 2022

Great finance

5
Wouldn't have been able to get a car Reviewed on: 23rd July 2022

customer for years and never disappointed with service iv received

5
Great service always happy to help in any situation Reviewed on: 23rd July 2022

. Me and First Response at 77 years.

5
First Response made our purchase of a car on finance so easy and professional at 77 years of age. Reviewed on: 23rd July 2022

Motorcycle finance

5
First response, they were very easy to talk too, they guided me through everything I needed to do to ,for me too get my finance for my bike. They explain everything in detail. Brilliant company very patient . They get my vote, 100%. Thankyou Reviewed on: 23rd July 2022

Good service

5
Very quick with a decision and good all round responce Reviewed on: 23rd July 2022

1st class

5
1st class service. I even managed to speak to a real person during the application. Reviewed on: 23rd July 2022

Excellent company

5
The process to apply for finance was quick and simple. It was easy to upload my documents that were required and it’s super easy to go onto my online account to check my finance details and update any personal details! Reviewed on: 23rd July 2022